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ANANAS24 PL · EN · DETry 14 days free
Be one sharp pineapple.

Software for repair shops and IT support for businesses.

You check in devices with photos and the customer's signature, and the customer tracks the repair, approves the quote and pays online. An alert from Zabbix, ESET or Wazuh becomes a ticket in one click, and technicians on site have the timer, the report and the customer's signature on their phone. Till, stock, documents and team chat are in the same program, so nobody copies data from paper into Excel. The team earns slices and pineapples for good work, and you see how everyone is doing ;)

Try the demo Try 14 days free or call us: +48 780 014 330

Pick a module.

Each module page has screens from the program, pricing and a demo.

Repairs dashboard with the program menu: repair search, Today at the service point with the team and their repairs, money (till today, revenue and net profit this month) and work tiles – sample data
REPAIR SHOP

You repair devices.

Phones, computers, consoles, coffee machines and anything you take in over the counter or by courier. One location or several.

  • Check-in with PULP: photos from a phone and the customer signs on screen.
  • In JUICE the customer tracks the repair, approves the quote and pays online.
  • DHL courier, till and stock.
from €29 excl. VAT / monthRepairs module →
IT Dashboard in ANANAS24 – sample data
IT SERVICE COMPANY

You look after other companies' IT.

Businesses, schools and public offices on a contract or per ticket. Technicians in the office and on site.

  • Monitoring from Zabbix, ESET and Wazuh, with a short note on what happened for each alert.
  • Tickets with SLA, a timer and a report the customer signs on site.
  • Network documentation and maps, contracts and data processing agreements.
from €59 excl. VAT / monthIT Dashboard →
Staff request portal in ANANAS24 – sample data
IN-HOUSE IT

You run IT for your own company.

You're the IT person in a company or work in a small IT team.

  • Requests from staff by email, from a web form or from their portal.
  • The hardware inventory fills itself in from ESET, AnyDesk and Zabbix.
  • Licence renewals, backups and documentation for audits.
from €59 excl. VAT / monthFor in-house IT →
Not sure which module to pick?Call or email us. We'll show you the program on screen and help you choose a plan.

Shared by both modules.

A customer who brings in a laptop for repair and has an IT contract with you is on file only once. Technicians have repairs and tickets in one calendar.

Customer recordsCompanies and individuals with their repair and ticket history.
Calendar and availabilityLeave, trips, on-call duty and job dates.
MIX – team chatChannels for the company and each location, private chats and files.
PACT – documentsQuotes, reports, technical assessments and contracts. The customer approves them via a link.
JUICE – customer portalCustomers check the status, message you, pay and download documents.
Stock and SYRUPParts in stock and the till.
On the phoneJobs, code scanner, photos and notifications.
Pineapples and slicesPoints for good work and a monthly ranking.

Meet the crew in shades.

Every part of ANANAS has its own name, so everyone in the office knows what you mean: “send it through PACT”, “the client has it in JUICE”, “ping me on MIX”.

ANANAS24
IT Service Management
PACT
Estimates & Technical Reports
JUICE
Client Portal
MIX
Team Chat
DROP
Online Repair Request
PULP
Device Check-In
SYRUP
Cash Register
14 daysfree, the full program. You remove the sample data with one button.
PL · EN · DEprogram, customer portal, emails and printouts in Polish, English and German.
Our serverThe program runs on our server, every company has its own database. You can also run it on your own server.
1 daybusiness day from order to access.

Try the demo.

The program on sample data. The data resets every night, so you can change whatever you like.

IT Dashboard demoAn IT company with clients: monitoring, tickets, network map and documents.Get the IT demo → Repairs demoA repair shop: check-in, quotes, customer portal, till and stock.Get the Repairs demo →

Sign up and get your demo login.

Pricing.

Per month excluding VAT. Every plan has all the module's features, plans differ by locations or technicians. Pay yearly and it's 20% less. You can order both modules together.

Repairs

Price depends on the number of locations.
Green · 1 location€29
Ripe · up to 6 locations€59
Gold · up to 12 locations€109
Full pricing and what's in each plan →

IT Dashboard

Price depends on the number of technicians. Also for in-house IT.
Green · up to 2 technicians€59
Ripe · up to 5 technicians€109
Gold · up to 15 technicians€199
Full pricing and what's in each plan →
14 days free, on your own data.You fill in a short request and confirm it with the link in your email. We switch the trial on within one business day: the full program for two weeks with sample data, login details by email. Six “First steps” on the home screen walk you through the settings, and one button removes the samples. 3 days before the end we remind you about payment. After the trial the program switches to read-only and your data stays: pay and keep working.
Call: +48 780 014 330

ANANAS was built by an IT company that had had enough of everyday IT support headaches.

Serwis24 has been supporting businesses and repairing hardware for years. In that time we went through several programs, and each one taught us something, mostly what’s missing in everyday work: service reports retyped in the evening, tickets lost in email, alerts we hear about from the client, and ten clicks where one would do.

ANANAS is the answer to those years. We polished every screen to waste as little time as possible: the most common things take one click, the program suggests what comes next, and it never makes you type the same thing twice. It’s there to help you work, not to add paperwork, so you deal with clients and hardware, not with the software.

We use it every day: our field technicians, our office and our clients. Every feature exists because we needed it ourselves, and we keep improving each one until it stops being annoying ;)

Common questions.

Module pages have more answers. You can also call us: +48 780 014 330.

Can I have Repairs and the IT Dashboard together?

Yes. You buy both modules and work in one program, with shared customers, calendar, chat, stock, till and documents. Each person sees the modules they have access to.

Which module is for an in-house IT team?

The IT Dashboard. The same module works for IT companies and in-house IT teams. There's a separate page written for the IT person in a company.

What's the difference between the demo and the trial?

The demo is a shared program on sample data, available right after you sign up. The trial is your own program for 14 days. We switch it on within one business day, and your data stays after the trial.

Where do the program and my data live?

On our server, every company has its own database. If you'd rather have it in-house, we install it on your server (Windows or Linux).

Which languages does ANANAS support?

English, German and Polish: screens, customer portal, emails, texts and printouts.

Try the demoPricing